Senior Product Manager - Social Impact (Third-party Contractor) Job at TikTok, San Jose, CA

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  • TikTok
  • San Jose, CA

Job Description

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
The TikTok Privacy Product team is committed to leveraging TikTok's platform to create meaningful social impact through fundraising initiatives and safety features. As part of the team, the product manager will focus on building innovative solutions to drive TikTok's fundraising capabilities, as well as other socially responsible features.

This dynamic role demands strong problem-solving skills across global markets, coupled with an entrepreneurial spirit to shape product strategies for social good. You will be responsible for developing and executing the product vision that aligns with TikTok's social impact goals while ensuring a secure and empowering experience for our users. You would have an opportunity to empower users to support causes they care about while maintaining compliance with global regulations and ensuring a seamless user experience.

As part of the US product team, you will dive deep into understanding user behavior, identifying key opportunities for improvement, and swiftly creating user-centric solutions for fundraising and public safety features like Amber Alerts. We are seeking product managers who are passionate about social responsibility, enhancing user experiences, and building innovative features that contribute to a positive impact.

Responsibilities
- Lead cross-functional teams to identify opportunities for fundraising and public safety features, driving solutions that empower users to make a positive impact.
- Utilize data, research, and market analysis to inform product strategies and roadmaps focused on social responsibility and aligned with broader organizational goals.
- Develop and execute a product vision centered on user-driven donations and fundraising, collaborating closely with legal, engineers, designers, and data analysts.
- Ensure all in scope product features are compliant with global regulations and privacy standards.
- Collaborate across disciplines to bring together expertise and resources for each phase of the product lifecycle, from ideation to launch.

Qualifications

Minimum Qualifications
- 3+ years of product management experience in social responsibility, donations, fundraising, or related fields at a consumer or enterprise company.
- 3+ years of experience with user experience design, with a focus on empowering users to engage in social impact initiatives.
- Understanding of global regulatory compliance in the context of donations and safety features (e.g., Amber Alerts).
- Exceptional documentation, presentation, and communication skills, especially in cross-functional and global roles.
- Proven ability to use quantitative and qualitative analysis to drive product decisions and measure the success of socially responsible initiatives.

Preferred Qualifications
- MBA degree.
- Bachelor's degree in a relevant field (e.g., Social Sciences, Computer Science, or Business).
- Experience building products from 0 to 1, particularly those centered on social good and user empowerment.
- Technical experience in front-end, backend, and/or AI technologies
- Experience working on product features for donations, fundraising, and safety alerts.
- 5+ years of experience with user experience design, particularly in the context of social impact features.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at cdpT2

#LI-Hybrid

Job Tags

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