Russian Server Monitoring Agents(Night Shift) Job at Mechanist Games, Abroad

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  • Mechanist Games
  • Abroad

Job Description

  1. Have good written and verbal communication skills in Russian and English;
  2. Love games, like to communicate with users, understand player's psychology and habits;
  3. Strong computer skills, the ability to operate multiple applications and platforms simultaneously;
  4. Strong problem-solving/troubleshooting skills;
  5. Proactive and creative with the drive to improve and continuously learn;
  6. Availability to work off-hours is needed;
  7. Pleasant personality, good teamwork, and stress tolerance;
  8. Welcome fresh graduates or interns. We are seeking a Russian Server Monitoring Agent (Night Shift) for our mobile games. It is a remote position, working hours are between 19:00-04:00 (GMT +3):
  1. Monitoring different game servers between 19:00-04:00 (GMT +3) by utilizing various tools;
  2. Noticing supervisors as soon as possible in case of abnormal situations like server issues or a sudden drop in the number of players;
  3. Filling reports that demonstrate hourly and daily server & ticket numbers;
  4. Proactively obtain information through social media and other channels in case of an unexpected problem;
  5. Talking with players through various channels to obtain detailed information if necessary;
  6. Attending online weekly meetings.

Job Tags

Hourly pay, Remote job, Night shift,

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