Job Description
CONTRACT POSITION W2
ON-SITE POSITION IN SAN DIEGO, CA 92121
PAY RANGE UP TO $34.50 PER HOUR (DEPENDING ON EXPERIENCE LEVEL)
Quality Complaint Coordinator needed in San Diego, California 92121 for a long-term contract opportunity with Yoh's client.
The Big Picture Top Skills You Should Possess:
Pharmaceutical or medical device industry
Electronic Quality Management Systems
Quality assurance
Complaint handling
Data entry skills
Proficiency with Word, Excel and SharePoint
What You'll Be Doing:
Regularly monitors Complaint Handling inbox for new complaints and adverse event reports
Generates complaints in the eQMS and adds data inputs to Master Complaint Tracker
Attaches all relevant files and reports for the complaint to the eQMS e.g. PC/AE reports, Follow-Up communications, Reportability Assessments, log files etc.
Organizes and generates Complaint folders in SharePoint to help with investigations and collaboration activities
Performs DHR review for Complaint investigations
Updates Complaint investigation summary with administrative information including complaint number, PC/AE report information, Device information etc.
Creates log files and attaches to the eQMS and SharePoint Complaint folder
Monitors Handpiece returns inventory and places weekly requests with 3PL for return shipments
What You Need to Bring to the Table:
College degree OR experience in complaint handling - both preferred
Minimum 1-3 years of relevant pharmaceutical/medical device industry quality assurance experience
Knowledge of QSR's and their application
Complaint handling experience
Ability to work proactively and cooperatively with managers and operational staff to solve quality problems
Ability to manage multiple responsibilities with a high degree of self motivation
Good written, oral, and interpersonal English communication skills
MUST be strong with Excel, Word, SharePoint
Knowledge and experience using Electronic Quality Management System (OMNIFY) is strongly preferred but will train
Ability to handle on average 5 complaints per day
What's In It For You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.
Medical, Dental & Vision Benefits
401K Retirement Saving Plan
Life & Disability Insurance
Direct Deposit & weekly ePayroll
Employee Discount Programs
Opportunity is Calling!
Apply Now for the Quality Complaint Coordinator position in San Diego, California 92121 for a long-term contract position with Yoh's client.
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!
Estimated Min Rate : $28.00
Estimated Max Rate : $34.50
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Yoh
Job Tags
Hourly pay, Contract work,