Job Description

It is a “ruff” job, but someone has to do it! If you love animals, have great people skills and consider yourself to be exceptional at customer service, we are interested in meeting you to discuss the part-time Client Engagement Specialist position.

Four Pretty Paws Mobile Pet Spa, a family oriented, friendly, fast-paced mobile pet grooming service in the St Louis market, is seeking an energetic, outgoing, organized, dependable pet lover to join our team as a Client Engagement Specialist .

Position Overview:

• The ideal candidate will be organized, outgoing, independent, with great people skills, and a desire to build and maintain strong relationships with our clientele.
• The Client Engagement Specialist will typically be the first touchpoint with new clients to schedule and coordinate pet pampering services with Four Pretty Paws.
• Specifically, the candidate will answer client phone calls, text messages and email inquiries in a manner that lives up to our mission: Four Pretty Paws Mobile Pet Spa is committed to delivering the best grooming experience for pets, giving the people that love them time and convenience in their busy lives.
• The candidate will also organize groomers' routes to ensure efficient, time-saving navigation throughout the day.

Qualifications:

• Excellent communication skills are critical to ensuring an understanding of client needs and expectations.
• Organization skills, attention to detail, problem solving and a desire to succeed are necessary to keep track of client appointments and book future appointments.

We aim to treat our employees like members of our family. 

If you are a friendly, client-focused person who takes pride in what you do and shares our values of excellence in customer satisfaction, we’d love to have you join our team. 

Requirements:

• Available to work Wednesday, Saturday and Sunday
• At least one (1) year customer service experience is preferred 
• Exceptional organizational and time management skills
• Dog bathing experience would be nice, but not required
• Must love dogs!

Benefits:

• Hybrid work environment, with working from home available, as well as an office 
• Four (4) St Louis Cardinals tickets
• Two (2) St Louis Blues tickets

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