Job Description

Job Description

Job Title: Operations Supervisor/Manager

Location: Texas

Employment Type: Full-Time, Direct Hire

Compensation: $100,000 – $120,000 annually

Language Requirement: Bilingual in English and Mandarin required

Job Summary:

We are seeking a highly responsible and results-driven Operations Supervisor/Manager to oversee production scheduling, order fulfillment, and workforce coordination. This individual will play a pivotal role in ensuring daily operations run smoothly and efficiently in a fast-paced environment. The ideal candidate is a hands-on leader with strong organizational, problem-solving, and team-building skills who leads by example with integrity and accountability.

Key Responsibilities:

• Supervise and coordinate daily production schedules and order fulfillment operations
• Plan and allocate workforce based on order volume, shipping deadlines, and business priorities
• Monitor workflows to ensure tasks are completed on time, with accuracy and operational efficiency
• Drive productivity improvements, streamline processes, and reduce turnaround times
• Lead, coach, and develop team members, promoting a collaborative and safety-conscious workplace culture
• Proactively identify and resolve operational issues; escalate complex problems as necessary
• Collaborate cross-functionally with purchasing, logistics, and customer service to ensure order accuracy and timely delivery
• Track and analyze performance metrics; prepare and present operational reports to senior management
• Enforce safety standards and report any violations or risks immediately
• Conduct on-the-job and cross-training programs to build team skills and flexibility
• Support continuous improvement initiatives to optimize operations and reduce inefficiencies
• Uphold a high standard of professionalism, reliability, and ethical conduct

Qualifications:

• Bachelor’s degree in Industrial Engineering, Supply Chain Management, Operations, Finance, or a related field; equivalent experience will be considered
• 3–5 years of supervisory experience in a production, warehouse, or fulfillment environment
• Proven ability to lead and manage teams in a deadline-driven, high-volume setting
• Strong organizational, interpersonal, and communication skills
• Proficient with Microsoft Office Suite and basic computer applications
• Bilingual fluency in English and Mandarin required

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