IT Manager Job at Crusoe, Arvada, CO

RkpUVHFkeXBNbVNlWGF2N1FGaXpld1FNQUE9PQ==
  • Crusoe
  • Arvada, CO

Job Description

Job Description

Job Description

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.

Take a look at what we do! -  

We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering, and computational biology.

About the Role
  • As IT Manager at Crusoe Industries, you will lead day-to-day IT operations across multiple regions and ensure smooth functioning of all Crusoe facilities. This includes providing end-user support, making key technical decisions, and being the escalation point for the ServiceDesk. You will also collaborate with Corporate IT teams to enforce policies, manage vendor relationships, and implement standard operating procedures (SOPs) specific to Crusoe Industries.

A Day In The Life
  • Hands-On IT Leadership : Take an active role in troubleshooting, supporting end-users, and leading the implementation of IT projects

  • ServiceDesk & Project Management : Be an advocate for the ServiceDesk ticketing system and follow Jira Sprint best practices for project execution

  • Tech-Stack Decision Making : Oversee all Crusoe Industries-specific tech decisions in coordination with Corporate IT Leadership, ensuring alignment with company-wide IT standards

  • Develop SOPs and Runbooks : Create and continuously improve SOPs and runbooks to guide the IT team in their day-to-day operations

  • Platform Expertise : Become proficient in supporting Crusoe’s key platforms, including OKTA, Google Workspace, and Atlassian

  • Device Management : Work with the ServiceDesk to troubleshoot and manage macOS laptops and Windows CAD workstations

  • Cybersecurity Ambassador : Maintain a security-first mindset and act as the local ambassador for Cybersecurity by following corporate governance guidelines and assisting with security audits

  • Team Collaboration : Maintain close communication with Corporate IT Leadership, business units, and IT teams to ensure customer satisfaction and timely response to business needs

  • Asset and Vendor Management : Assist in managing IT assets, procurement, and vendor relationships in collaboration with the IT Asset Manager

  • ITIL Practices : Employ ITIL best practices to improve IT service delivery

Team Leadership and Mentorship : Manage and mentor CI IT staff, ensuring full coverage and filling in when needed as the last line of defense

Requirements
  • Education & Experience :

    • Bachelor’s or Master’s Degree in Computer Information Systems, Information Technology, or related field

    • 5+ years of IT management experience

    • 4+ years of ServiceDesk management experience

    • 3+ years of experience managing technical teams such as Network Engineers, System Admins, Security Engineers, and IT Architects

  • Leadership Skills : Proven experience managing 4+ direct reports, including staff, contractors, and vendors

  • Fast-Paced Environment Experience : Experience working in fast-growing environments or manufacturing is a plus

  • Technical Expertise :

    • Proficiency with Google Workspace, macOS (MBP), and serverless SaaS environments

    • Experience in vendor management and contract lifecycle management

    • Familiarity with Atlassian, OKTA, and ERP systems

  • Project Management : Strong ability to prioritize tasks, manage multiple projects, and effectively oversee change control processes

  • Communication Skills : Excellent written, oral, and interpersonal communication skills

  • Team-Oriented : Self-starter who thrives in a collaborative environment and knows when to ask for help

  • This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required.

Key Success Metrics
  • Smooth IT operations with high levels of customer satisfaction across all business units

  • Effective management of IT assets and vendor relationships

  • Compliance with security policies and governance, ensuring successful security audits

  • Meeting key performance indicators (KPIs) and service level agreements (SLAs)

Benefits
  • Hybrid work schedule

  • Industry competitive pay

  • Restricted Stock Units in a fast growing, well-funded technology company

  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

  • Employer contributions to HSA accounts 

  • Paid Parental Leave 

  • Paid life insurance, short-term and long-term disability 

  • Teladoc 

  • 401(k) with a 100% match up to 4% of salary

  • Generous paid time off and holiday schedule

  • Cell phone reimbursement

  • Tuition reimbursement

  • Subscription to the Calm app

  • MetLife Legal

  • Company paid commuter benefit; $50 per pay period

Compensation Range

Compensation will be paid in the range of $125,000 - $142,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Tags

Holiday work, Contract work, Temporary work, For contractors, Local area,

Similar Jobs

UC Health

Acupuncture Therapist Job at UC Health

 ...Provides routine acupuncture and Eastern medicine therapy services to UC Health Integrative Medicine patients/clients. An acupuncturist may perform or prescribe the use of acupuncture, acupressure, nutrition, diet, and additional practices of Eastern medicine as delineated... 

Leidos

Material Planner Job at Leidos

 ...requirements and providing the necessary support of acquisition plans from start to finish.Works across multiple government and Leidos systems in a fast-paced environment Maintains reports and monitors material movement throughout manufacturing and inventory sequences... 

United Parcel Service

Receiver Stocker - Innovative Global Network Hub (Hiring Immediately) Job at United Parcel Service

**SHIFT YOUR FUTURE**Seasonal Airport Warehouse Worker**UPS Quick Apply**Applying for this role online is quick and easy!The steps are simple:1) Provide some basic information to start the application process.2) Watch a short video to see what the job is like...

BAXTER

Manufacturing Supervisor - 2nd Shift Job at BAXTER

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization, as we know our work...

Christian Career

Associate Youth & Childrens Minister - Idlewild Presbyterian Church Job at Christian Career

 ...Job Description Associate Youth & Childrens Minister - Idlewild Presbyterian Church Sure, Memphis is home to the Blues... but a ministry career will have a brighter outlook when one joins this dynamic and vibrant team! If one dreams of serving in a faith community...