Job Description

The Health Services Operations Manager is an individual passionate about the physical and mental health, safety, and well-being of children. Working from the Central Office, this individual will oversee activities related to health policies and services for the CHS centers. This position will work to understand the needs of families attending CHS centers and help to shape the scope of services provided by partnering with local providers to guide families in receiving such services. Beyond creating guidelines and roadmaps for health-related services, the Health Services Operations Manager will serve in a consultative role to the Center level Health Services Team. This individual will report to the Sr. Director of Programs at the CHS Central Office and will work closely with professionals at each CHS center to maintain consistency in health policies and procedures. The salary range for this position is $59,735 - $79,746 annual depending on experience.

Responsibilities:

• Implementing health policies, procedures, and strategies for CHS' network of centers
• Overseeing the provision and coordination of health services to children and families enrolled in the program
• Overseeing contracted partnership with external health services providers
• Provide support for onboarding of center level health services team.
• Data collection and interpretation of key strategic goals and metrics
• Building and establishing partnerships to support child health needs
• Maintaining appropriate certifications and licensure to provide related trainings to staff (ex: CPR, Handle with Care)
• Overseeing all health-related regulatory compliance by PA governing agencies and assure that all health licensed/certificated staff maintain their licensure status and requisite professional training
• Providing supervision to and ensure that all health staff are complying with appropriate regulations
• Ensuring the Centers are in compliance with ADA, including facilitating individualized assessments of every child who might present with a health condition that meets the ADA threshold, and creating an individualized plan and supports for that child
• Ensuring implementation of policies and procedures for safety practices in conjunction with the Center Level Health Services team
• Implementing corrective initiatives and tracking most common issues and/or trends
• Staying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age 5
• Provide consultative support and facilitate collaboration between all CHS center level health services teams. 
• Other duties as assigned

Qualifications:

• Bachelor's in Health Services, Nursing, Public Health, Education or related field (Masters in related field preferred) 
• 5 years of experience in behavioral or physical health services area in Early Childhood Education setting
• Knowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards 
• Ability to correspond and establish supportive relationships with caseworkers, parent/guardians, staff, and students 
• Ability to problem-solve major health service issues and address concerns 
• Exceptional interpersonal skills including the ability to influence, lead, and educate teams 
• Ability to type and perform data entry with a high degree of accuracy 
• Ability to work in a fast-paced environment with changing priorities 
• Ability to proactively identify problems and implement solutions 
• Responsible, enthusiastic, and cares about working in a mission-focused organization 
• Demonstrated understanding of and ability to effectively work with low-income families (preferred) 
• Willingness to be held accountable and receive feedback 
• Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn 
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children 
• U.S. work authorization and successful completion of pre-employment background checks and clearances

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