As a Field Tech Support representative for EchoStar, you will deliver TV and Smart Home solutions while ensuring excellent customer experiences in clients' homes. The role includes installation, consultation, and education about smart home technologies, along with opportunities for career growth and performance-based promotions. Ideal candidates possess strong rapport-building skills and the physical ability to perform tasks in diverse environments.
Company SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Customer Satisfaction for the sixth year in a row.
What’s in it for you?
Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.
What will you be doing?
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
All technicians must have:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Field Technician, Smart Home Solutions, Customer Experience, Telecommunications, Installation Services, DISH TV, Boost Mobile, Career Growth, Technical Support, Performance Incentives
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