Customer Service Agent Job at Workoo Technologies, Houston, TX

RlpUV3JOV29QV09iV2F6OFNGbTRmZ2NDRFE9PQ==
  • Workoo Technologies
  • Houston, TX

Job Description

About the job Customer Service Agent


Workoo is looking for qualified people to perform customer service tasks in online sales companies. Customers are distributed in more than 4,000 points of sale in 105 countries, with 102 boutiques in fashion capitals such as New York, London, Milan, Paris and Shanghai. Do you want to be part of the journey and join our team? We are looking for customer service representatives to join our wholesale customer management teams.

CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE

Key tasks will be:

-Assist customers and sales representatives with all questions and concerns via phone and email.

-Respond to phone calls to assist customers calling with questions.

-Resolve product or service issues by clarifying the customer complaint, provide the best solution to resolve the issue, expedite correction or adjustment and follow up to ensure resolution. To do this, the person hired will need to work closely with our logistics, accounting, production and sales team.

-Provide customers with timely and accurate information, order status, and product knowledge inquiries

-Follow up on any issues until they are fully resolved

Requirements:

-At least 6 months working experience in B2B Customer Service.

- Proficiency in basic English, additional language will be an asset.

-High communication and customer-facing skills.

-Excellent knowledge of Microsoft Office package, preferably Excel and Word.

-Team player, enthusiastic, accurate and commercially oriented.

-Practical mindset and proactive attitude towards work.

-Advanced problem solving and multitasking skills.

-Friendly and professional manner and courtesy in dealing with customers over the phone is required.

CLICK HERE TO APPLY DIRECTLY IN OUR WEBSITE

WHAT DOES Workoo OFFER?

-Ability to work remotely with assignments Monday through Friday only.

-Have the opportunity to join our CSR strategy focused on women empowerment, environmental sustainability and community impact.

-Benefits to improve work-life balance: flexible start and finish times, intensive Friday working hours, work from home policy, and special benefits and schedules for pregnant women and parents.

-Team building activities to promote our company values: respect, innovation, empowerment, performance driven and teamwork.

At Workoo we are an equal opportunity employer. At our company, we want you to come as you are to be the best version of yourself.

If you fit the Workoo requirements and values, don't hesitate to apply for this position! Workoo Technologies

Job Tags

Work experience placement, Remote job, Work from home, Flexible hours, Monday to Friday,

Similar Jobs

KTC LAW FIRM

Legal Assistant/Receptionist Job at KTC LAW FIRM

 ...Job Description Job Description We are seeking a legal assistant at our very busy personal injury law firm in Dallas, TX. No prior experience is necessary; however prior experience in either a law firm or customer service is a plus. Key Responsibilities: Answer... 

BCG Attorney Search

Private Equity Attorney Job at BCG Attorney Search

A reputable law firm is seeking an experienced Private Equity Attorney to join their team. This role requires a seasoned professional with expertise in private equity and mergers and acquisitions, who is ready to take on leadership responsibilities in a dynamic, team-oriented... 

Discover Your Global Tribe LLC

LIFE AND PERSONAL DEVELOPMENT COACH - REMOTE Job at Discover Your Global Tribe LLC

 ...flexible. This opportunity can easily be worked into your already busy life. Start part-time (2-3 hours daily at a minimum) and build...  ...and Leadership Development, and Success Education. If you have coaching experience (life/executive/health/integrative/holistic/other) you... 

Jobot

Director of Transaction Advisory Services - Comprehensive Global Network Access (Apply in minutes) Job at Jobot

**TAS Director - Valuation and Transaction Advisory Services!** This Jobot Job is hosted by: Jacob Vane Are you a fit? Easy Apply now...  ..., social, and governance(ESG) strategies. As part of a global network, the firm leverages extensiveindustry expertise to provide... 

Protean Med LLC

Urology Physician Job at Protean Med LLC

Start Date: ASAP End Date: Ongoing Coverage Type: Call Only EMRSystem: MediTech Practice Setting: Inpatient Patients Per Shift: Variable Does your Facility require physicians to be board certified?: No Minimum Board Certification: Eligible What...