Bilingual Medical Receptionist Job at Diabetes and Thyroid Center of Fort Worth, PLLC, Fort Worth, TX

RXBYWXJOS21OR3FmVjYzNFIxR3dmQUVQRGc9PQ==
  • Diabetes and Thyroid Center of Fort Worth, PLLC
  • Fort Worth, TX

Job Description

Job Description

Job Description

We are seeking a bilingual Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Informs patients of balances and insurance requirements, strive for 100% collections of copays and patient payments.
  • Schedules and Reschedules Patient Appointments
  • Scans documents into EHR
  • Completes Check in and Check out Procedures for Patients
  • Enforces DTC office policies
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Job Tags

Similar Jobs

Theron Solutions

Director - Data & Decision Intelligence Scientist Job at Theron Solutions

 ...Job Description Role : Director - Data & Decision Intelligence Scientist Location...  ...ready to move beyond conventional data science and develop the intelligence that shapes...  ...in Gurobi, CPLEX or equivalent - Prior internships or projects involving real-world... 

First Student

Driver Non-CDL Job at First Student

 ...they create and implement the most advanced training and technology the transportation industry has to offer. Driver: Non cdl driver needed for Meriden, CT Why join...  ...Child ride along program No nights or weekends About The School Bus Driver Position... 

Wegmans Food Markets

Restaurant Sushi Line Cook Job at Wegmans Food Markets

 ...provide incredible service and a one-of-a-kind dining experience for our guests. As a Sushi Line Cook, you will develop and use your food passion to produce unique sushi offerings in a high-volume, open kitchen restaurant. As you continue to learn, grow, and fuel your... 

Charter School Business Management

120224 Nonprofit Assistant Controller Job at Charter School Business Management

 ...Proficient in Excel, Anybill.com QuickBooks, Intacct, FundEZ, or similar accounting software Payroll Management Software (ADP, Paychex, or similar) Your Competencies / Skills: These competencies are specific to theNonprofit Assistant Controllerrole and need... 

Oak Farm Vineyards

Sous Chef Job at Oak Farm Vineyards

 ...Job Details Position Summary Oak Farm Vineyards is hiring for our dinning experience. We inspire to integrate food that complements our wines. Oak Farm Vineyards is a family owned and operated estate winery located in Lodi, California. We are looking fora Sous...