Job Description
Join to apply for the Assistant Property Manager role at Graphic Solutions USA
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Join to apply for the Assistant Property Manager role at Graphic Solutions USA
Description
As the Assistant Property Manager, youll be at the heart of the action, solving residential operational needs and fostering great relationships. Youll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.
Description
As the Assistant Property Manager, youll be at the heart of the action, solving residential operational needs and fostering great relationships. Youll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.
Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple waysincluding team member training, support, and career pathingand believe that, by doing so, we can positively impact our resident and team member experience.
Are you ready to make an impact?
Location: San Rafael, CA
Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!
Career advancement and learning opportunities
Bonus opportunity
14 paid holidays, including a Personal Wellness Day & Volunteer Day
Generous vacation & sick time
Accrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer-sponsored short-term & long-term disability plans
Company-paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
The day-to-day : The Assistant Property Manager is a process-oriented individual passionate about customer service, attention to detail, and leadership. Mission Rock's leadership expectations center around connecting with our team members and leading by example. The Assistant Property Manager could perform any of the following:
Manage payables and collections with an attention to detail, quality control, and consistency
Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions
Help with marketing efforts to attract new and retain residents, such as community events and community outreach
Engage with the team, including embodying Mission Rocks culture and collaborating with Property Manager and fellow teammates (onsite, regionally, and with corporate support)
Maintain meaningful and effective communication (emails, phone calls, social media, and in-person conversations) that adhere to Mission Rocks expectations
Lease and pre-lease apartment homes, including understanding lease requirements and meeting compliance expectations, including providing tours of the community in diverse weather conditions
Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.
Requirements
What you bring:
Ability and desire to work within and lead a team
Ability to post charges, payments, complete property inspections, lease agreements, and maintenance follow-ups accurately
Familiarity with basic building systems (HVAC, plumbing, electrical) and scheduling repairs as needed
Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members
Experience with rent collection, billing, financial reporting, and budget tracking
Strong organizational and time-management skills, with an attention to detail
Enthusiasm to empathize, collaborate, and engage with others
Desire to improve the lives of those around you with an aptitude to being solution-oriented
2-3 years of customer service or sales experience
Adherence to Fair Housing best practices
Advanced computer skills, including familiarity with Microsoft Suite
Property Management skills/experience
#HP Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Sales and Management
Industries Printing Services
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Job Tags
Full time, Temporary work, Work at office, Flexible hours,
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