Join to apply for the Anthropologie Store Manager role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) 2 days ago Be among the first 25 applicants Join to apply for the Anthropologie Store Manager role at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) Get AI-powered advice on this job and more exclusive features. This position is located at 1120 1st St, Napa, California, 94559 United States Role Summary The Store Manager leads the team to drive sales by taking an omni-channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of creativity, collaboration, innovation, and trust. Role Responsibilities Customer Experience Cultivates a welcoming and inclusive environment by being highly focused on delivering exceptional and genuine customer experiences that are engaging, efficient, and personalized Utilizes service indicators and scheduling strategies to empower and reinforce a service and selling culture; motivates key leaders to cultivate customer relationships through styling services and store events Leads the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations Drives a meaningful connection to the community by networking with local businesses and organizations to identify potential opportunities for community engagement and store events Leadership + Team Management Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives Develops a proactive talent strategy and interviews regularly to build an external network of talent to add different perspectives and experience to the team Engages the team to fuel internal growth; partners with other leaders to facilitate thoughtful and equitable onboarding for all new hires to drive a strong brand, customer and store connection Prioritizes team growth by effectively scheduling time allocated for development; champions brand related initiatives such as the SPARKED Journal, employee recognition, and team-building activities Visual + Business Operations Oversees and collaborates with the leadership team to plan a strategic approach to daily, weekly, and monthly operating procedures; actively assesses sales forecasts, staff scheduling, and payroll management and adjusts accordingly Assesses store business using company reporting tools to identify department and global opportunities for the store; empowers team to make strategic, creative, and business-impacting decisions Guides and supports the creative process to ensure timely and effective execution of visual merchandising and display priorities Ensures product flow processes including shipment and omni operations are prioritized and executed efficiently to positively impact sales and the customer experience Communication + Relationships Leads with a people-first philosophy; protects time for employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported Fosters open communication and teamwork to ensure a collaborative environment; responds to all communication in a timely manner and ensures important company information reaches all levels of the team Educates the team on scheduling expectations while maintaining team availability, requests off, and skill set to ensure scheduling equality and ideal staffing levels Provides store and product insights related to the customer experience and communicates to District Manager and Home Office partners; participates within company and district forums through sharing store specific scenarios and ideas Role Qualifications Anthro brand fan 5+ years of retail leadership experience Strong merchant skills and a history of delivering financial results Proven record of developing great talent Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit Pay Range USD $80,000.00 - USD $83,000.00 /Yr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function General Business, Management, and Customer Service Industries Retail and Retail Apparel and Fashion Referrals increase your chances of interviewing at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Store Manager” roles. Retail Store Manager I, Napa North, #1451 Napa, CA $52,000.00-$60,000.00 9 months ago Sonoma, CA $52,000.00-$60,000.00 9 months ago PT Factory Store Supervisor - Brooks Brothers #3704 Napa Store Manager- Calvin Klein- Vacaville, CA Floor Supervisor Part Time - TOMMY HILFIGER Assistant Store Manager, Bevely Hills Rodeo Drive Petaluma, CA $85,250.00-$90,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
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